Careers

To apply for part time or full time positions at Blue Vase Marketing, please email your resume and cover letter to careers@bluevasellc.com. Optionally, you may leave a telephone message on our Jobs Line by calling 978-992-0515. When an opening exists that we feel matches your background, we will contact you.

Below are the kinds of opportunities available from time to time at Blue Vase Marketing LLC:

Inbound and Outbound Sales

Call center sales professionals work in a fast-paced environment walking people through a purchasing decision. Potential customers call our center after watching infomercials which are shown on cable and broadcast systems across the United States. During a call, sales professionals provide scripted information about the advertised product, as well as offer other products or services depending on the campaign. Outbound and reorder calls are also an important part of the sales professionals responsibilities.

Customer Satisfaction Representatives

CSRs are the support and service ambassadors of the company. They handle inbound and outbound customer calls and assist with the usual array of inquiries. Resolving customer complaints is a top priority, and we strive to do it on the first call. While the CSR must always try to retain business, it is more important to retain the relationship with the customer. The ideal candidate will have the following experience/qualifications:

• 2+ years experience in customer service (via phone preferred)
• Maintain a Positive Attitude and have a “thick skin”
• Detail-oriented, with the ability to follow instructions, prioritize, multitask, and adapt to changes in a fast-paced business environment
• Ability to communicate effectively, both verbally and in writing, with courtesy and professionalism
• Strong problem resolution skills on own and with peers
• Computer skills – typing, word processing, spreadsheets, e-mail, shopping carts
• Bilingual – English / Spanish a plus

Information Technology Interns

Although we have no full time positions presently, we are always looking for technology interns from the North Shore. Blue Vase Marketing has offered several internships, giving students real-life opportunities to make a difference in the workplace. We welcome other aspiring IT professionals to come and see a call center in action. Whether your future involves telephony, system architecture, programming or PC Maintenance, Blue Vase Marketing would like to give you the experience you need in today's market. Blue Vase Marketing utilizes such technologies as PHP, MySQL, MSSQL, soft phones, VoIP, ACD, SaaS, Web Services, Linux, Apache, cakePHP, Windows 2003, Barracuda and Trend Micro.

Fulfillment

Our Fulfillment facility seeks experienced packers with an enthusiasm for quality control.